Terms of Service

Last Updated: June 2026

Overview

Welcome to THE RACK.

THE RACK is a platform where stories become designs. By accessing our website, browsing our products, or making a purchase, you agree to the terms and conditions stated below.

THE RACK reserves the right to update or modify these Terms of Service at any time without prior notice.

Products

All products displayed on our website are subject to availability.

We strive to present product colors, images, and descriptions as accurately as possible. However, actual product colors may vary slightly due to screen settings and lighting conditions.

Some collections may be released in limited quantities and may not be restocked once sold out.

Orders & Payments

All orders must be fully paid before processing.

Orders will only be confirmed once payment has been successfully received.

THE RACK reserves the right to refuse, cancel, or limit any order if fraudulent, suspicious, or unauthorized activities are detected.

Shipping

Shipping times may vary depending on product availability and delivery location.

Customers are responsible for providing accurate shipping information during checkout.

THE RACK shall not be responsible for delays caused by courier services, customs clearance, public holidays, or incorrect delivery information provided by customers.

Returns & Exchanges

Unless stated otherwise, all sales are final.

Returns or exchanges are only accepted if:

The item received is defective.
The item received is damaged during delivery.
The wrong item was shipped.

Any request for return or exchange must be submitted within 7 days of receiving the order.

Intellectual Property

All designs, artwork, graphics, photographs, logos, branding materials, and website content remain the property of THE RACK, INFINITEE STUDIO, or the respective creators.

Unauthorized reproduction, copying, modification, distribution, or commercial use is strictly prohibited without written permission.

Creator Collections

THE RACK collaborates with independent creators, artists, communities, and brands.

The stories, concepts, and creative expressions featured in creator collections belong to their respective creators.

THE RACK serves as a platform to help creators transform their ideas into products and share them with a wider audience.

Limitation of Liability

THE RACK shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.

Customers purchase and use products at their own discretion.

Changes to Terms

We reserve the right to modify these Terms of Service at any time.

Your continued use of this website following any changes constitutes acceptance of those updated terms.

Contact Us

For any enquiries, collaborations, or support, please contact us:

Email:
infiniteestudio.contact@gmail.com

Official WhatsApp:
+60 11-5651 4368

Instagram:
@therack.infi

THE RACK

One Rack · Infinitee Stories

A place where stories become designs.